Frequently Asked Questions
Find answers to common questions about our courses, enrollment process, and certifications.
Courses
What courses does Trainer Stack offer?
We offer a comprehensive range of personal trainer certification courses, including Level 2 Fitness Instructor, Level 3 Personal Trainer, Nutrition Coaching, and specialized courses in areas like strength training, group fitness, and sports conditioning.
How long does it take to complete a certification?
Course duration varies depending on the certification level. Our Level 2 courses typically take 6-8 weeks, while Level 3 certifications can take 12-16 weeks. All courses are self-paced, so you can complete them faster if you dedicate more time.
Are the certifications internationally recognized?
Yes, our certifications are accredited by leading fitness industry bodies and are recognized by gyms and employers worldwide. This ensures you can work as a personal trainer anywhere in the world.
Enrollment
What are the prerequisites for enrollment?
For our Level 2 courses, you need to be at least 16 years old with a passion for fitness. Level 3 courses require a Level 2 qualification or equivalent. No prior experience is necessary for entry-level courses.
Is there a free trial available?
Yes! We offer a 14-day free trial that gives you access to sample course materials, so you can experience our teaching style and platform before committing.
Can I start anytime?
Absolutely. Our online courses are available for enrollment year-round. Once you sign up, you can start immediately and learn at your own pace.
Payment & Support
What payment options are available?
We accept all major credit cards, PayPal, and bank transfers. We also offer flexible payment plans that allow you to spread the cost over several months with no interest.
What if I need help during my course?
Every student has access to our dedicated support team and qualified tutors. You can reach out via email, live chat, or schedule one-on-one video calls with instructors.
Is there a refund policy?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with your course within the first 30 days, you can request a full refund, no questions asked.
Still have questions?
Can't find the answer you're looking for? Our team is here to help.
Contact Support